Last updated: March 2025
This Privacy Policy describes how Feu de Vie(the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store or otherwise communicate with us regarding this Privacy Policy. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Information We Collect
We collect personal information about you in different ways and for various purposes. The types of personal information we may collect include:
Information You Provide Directly
- Contact details: name, email address, phone number, mailing address
- Order information: billing and shipping addresses, payment confirmation
- Account information: username, password, account preferences
- Customer support: information provided when contacting us
- Any other information you choose to provide
Information Collected Automatically
- Device information: browser type, operating system, IP address
- Usage data: pages visited, time spent, links clicked
- Location data: general geographic location based on IP address
- Cookies and similar technologies for analytics and personalization
How We Use Your Information
We use the personal information we collect to:
- Fulfill and manage your orders and purchases
- Communicate with you about products, services, and promotions
- Improve and optimize our website and services
- Provide customer support and respond to your inquiries
- Prevent fraud and enhance security
- Comply with legal obligations
Sharing Your Information
We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and analytics providers. We do not sell your personal information.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at support@shopermine.com.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
- Email: support@shopermine.com
- Phone: +965 6074 7770
- Address: 66, Avenue des Champs-Élysées, Paris, France